fbpx

RETURNS + EXCHANGES

RETURN AND EXCHANGE POLICY

12 Month Money Back Guarantee on Skincare Products with at least 25% of the product remaining.

30 Day Money Back Guarantee on Cosmetics and Fragrance. 

30 Day Money Back Guarantee on Sheer Joy Tinted Serum.

30 Day Money Back Guarantee on BeautyBoxes and The BeautyBox Experience as long as ALL contents of the box are included, unopened and unused.

30 Day Money Back Guarantee on Legacy Join Kits as long as ALL contents of the box are included, unopened and unused. Advisor membership will also be canceled.

30 Day Money Back Guarantee on Infuse HA.

Refills are not eligible for refunds as you already love the product enough to order more. 

Refunds are limited to $500 in a calender year.

Beauty Society does not pay for shipping on return/exchanged items. 

If you have any issues with your order, you have 30 days to contact Customer Solutions for assistance.

BROKEN OR DEFECTIVE ITEMS

If your product is broken or defective please contact Customer Solutions about your order Support@beautysociety.com or call us at 866-446-8848. You can call us Monday through Friday from 8 am – 4 pm PST and Saturday from 10 am – 2 pm PST.

EXCHANGES THROUGH YOUR ACCOUNT

Please watch the video below to learn how you can make an exchange on your products through your account! If you need any assistance with your return/exchange, please contact our Customer Solutions team at Support@beautysociety.com or call us at 866-446-8848. You can call us Monday through Friday from 8 am – 4 pm PST and Saturday from 10 am – 2 pm PST.